MacAskill meets Masterman, yet months later the SLCC complaints chief left on ‘ill health’ grounds.IT has been pointed out to Scottish Law Reporter that Eileen Masterman, the ‘too ill to work’ former Chief Executive of the Scottish Legal Complaints Commission (SLCC) who was reported to have received a substantial, secret payoff personally signed off by Justice Secretary Kenny MacAskill, swiftly returned to her previous employers at the Scottish Public Services Ombudsman (SPSO) to investigate complaints made by members of the public against public bodies poorly regulated by the SPSO.
Scottish Law Reporter last featured a report on Eileen Masterman’s bitter exit from the Scottish Legal Complaints Commission, negotiated by lawyers and backed up by the Justice Secretary in a rather strange, secret deal involving a huge payout, the size of which appears to have been buried in either the SLCC’s annual accounts, or those of the Scottish Government.
The popular law blog, Diary of Injustice featured an investigation into a cruel case involving the death of a baby at an NHS Forth Valley hospital, which was investigated by Eileen Masterman in her position as a “Complaints Reviewer” at the SPSO. The Diary of Injustice report raises serious concerns as to how & why Mrs Masterman was able to return to work in the public sector so quickly after being accused by the Scottish Government’s Finance Secretary John Swinney of lying over secret meetings with corrupt US Insurance Giant Marsh :
Deputy First Minister to look into death of baby McKenzie Wallace after parents complain of ‘whitewash’ report by SPSO investigator Eileen Masterman
Health Minister to look into NHS failures in case of death of baby in NHS Forth Valley hospital & SPSO report whitewash. SCOTLAND’S DEPUTY FIRST MINISTER Nicola Sturgeon has said she will look into the case of the death of little baby McKenzie Wallace at an NHS Forth Valley hospital after an exclusive report in the Sunday Mail newspaper revealed the baby’s grieving parents have fought a long & difficult battle to get answers over why little McKenzie died. The report in the Sunday Mail also revealed NHS Forth Valley FAILED to pick up on a rare heart defect in the couple’s baby which should have been detected during a 20 week scan but was missed after the scan, conducted by a trainee under the supervision of an experienced midwife was not properly interpreted. However, a senior consultant obstetrician who later studied the ultrasound pictures from the Stirlingshire hospital found a heart problem was visible and had been missed by both the midwife & the trainee.
On receipt of a further report into the tragedy, the family have accused the Scottish Public Services Ombudsman (SPSO) ‘Complaints Reviewer’, Eileen Masterman of producing a ‘whitewash’ report in the SPSO’s investigation of their complaints against NHS Forth Valley regarding the deadly failures in the provision of medical services which ultimately led to the death of McKenzie Wallace just five days after she was born.
While the death of baby McKenzie has been a terrible toll in itself for the family to bear, the nightmare continued when their complaints to NHS Forth Valley over the events which led to the death of their child were mishandled, leading to the family using Freedom of Information legislation to uncover more facts not disclosed by NHS Forth Valley during their investigations and ultimately, making a complaint to the Scottish Public Services Ombudsman who used an unnamed ‘expert’ to exonerate the hospital’s role in the death of the child.
The files accumulated by the family in their complaint to NHS Forth Valley can be read here : Complaint to NHS Forth Valley - Death of Baby McKenzie Wallace The responses received from NHS Forth Valley can be viewed here : NHS Forth Valley FOI - Death of Baby McKenzie Wallace and the report by the Scottish Public Services Ombudsman into the way the hospital handled the case, can be viewed here : SPSO Report - Death of Baby McKenzie Wallace
Former SLCC Chief Executive Eileen Masterman wrote SPSO report which exonerated negligent medical staff at NHS Forth Valley. In what may come as a surprise to many, the author of the SPSO report now branded a whitewash is none other than Eileen Masterman, former Chief Executive of the Scottish Legal Complaints Commission (SLCC), who took a six month sick leave from the SLCC and then employed teams of lawyers to negotiate a massive SECRET PAYOFF so large & subject to such a complex agreement, the secret deal was required to be signed off personally by Scotland’s Justice Secretary, Kenny MacAskill. Legal insiders commenting on the case said today they were shocked to see Eileen Masterman show up again at the Scottish Public Services Ombudsman so soon after resigning under a cloud from the Scottish Legal Complaints Commission, with an official explanation of “ill health”.
FOI investigations by Diary of Injustice revealed Justice Secretary MacAskill personally signed off secret unpublished payment to Eileen Masterman. One Scottish Government insider who now claims he “did not agree with the terms of the settlement as put to Mr MacAskill” said the Justice Secretary was out on a limb over his involvement in the secret payoff to Masterman. The insider called for all details of the negotiations involving Ms Masterman, the SLCC & the Scottish Government along with the amount of the secret payoff to be made public.
The Scottish Government insider said : “Clearly there is a public confidence issue here were someone can resign from the highly controversial and underperforming Scottish Legal Complaints Commission claiming ill health and then go back to work at the highly questionable Scottish Public Services Ombudsman who have similar public confidence issues. There must be full transparency here otherwise there can be no confidence in the SPSO.”
One senior solicitor who does not wish to be named has already claimed the Scottish Legal Complaints Commission had been told during the “bitter negotiations” that “Eileen Masterman’s health was so bad that she may never work again”. It has also been alleged that involvement from Cabinet Secretary for Finance John Swinney, who accused Ms Masterman of lying over secret meetings she took part in with convicted US insurers Marsh who handle the Law Society of Scotland’s notoriously corrupt Master Policy protection for negligent solicitors also ‘contributed to Ms Masterman’s alleged ill health’, an issue reported earlier by Diary of Injustice here : SLCC’s Eileen Masterman resigns, questions remain on attempt to mislead Cabinet Finance Chief John Swinney over secret meetings with insurers Marsh
However it appears after only a few months of leaving the SLCC, Eileen Ms Masterman was re-employed by Jim Martin, the Scottish Public Services Ombudsman, whose organisation was savaged last year by Scottish Government Minister Alex Neil during his testimony to the Scottish Parliament’s Petitions Committee, which Diary of Injustice reported along with video footage of Minister Neil’s testimony, here : Holyrood considers nine petitions against Scottish Public Services Ombudsman as Housing Minister dubbed ‘out of touch’ over accusations
The Sunday Mail newspaper spoke to the parents about their views of Ms Masterman’s report on the death of their baby. The Sunday Mail reported : “The couple have also criticised a report issued last month by Eileen Masterman, of the Scottish Public Services Ombudsman. She rejected the view of the Forth Valley doctor. Instead, she agreed with an unnamed expert who said there was no need for a second scan due to the limited nature of what could be seen. She said: “The advice indicated that, even if the scan had been done again, it would have been likely the results would have been the same.”
Andrew said: “I have no faith in Masterman. The SPSO have refused to say who the expert is or hand over their report. “McKenzie’s death cannot be for nothing. Some sort of lesson has to be learnt.”
SPSO refused to issue any comment on Eileen Masterman’s report. The Scottish Public Services Ombudsman was asked for media comment on Ms Masterman’s position at the SPSO and to explain how she was able to return to work so soon. One of it’s Press Officers said : “I am sorry but we are unable to comment on the employment status of individuals. This would be unfair to those individuals and in breach of data protection.” Later, the SPSO angrily REFUSED to disclose any material in response to Freedom of Information requests regarding Ms Masterman’s apparent speedy return to work at the SPSO, with SPSO officials blocking all further attempts to secure disclosures via Freedom of Information legislation.
Scottish Deputy First Minister & Health Secretary Nicola Sturgeon MSP. Deputy First Minister & Scotland’s Health Secretary, Nicola Sturgeon was asked by Diary of Injustice for a comment on the tragic events and the SPSO’s handling of baby McKenzie’s parents complaints against NHS Forth Valley. Questions put by Diary of Injustice journalists to Ms Sturgeon, which were accompanied by papers relating to the case asked : “Has the Health Minister any comment on how the complaint involving the death of the baby has been handled, the fact this family have received little support in spite of what appears to be a cover up by NHS Forth Valley, and why can one individual who travels between regulators show up again in an old post to carry on her work after claiming she could never work again.”
A spokesperson for the Scottish Government replied to the questions put to the Health Secretary, stating : “The circumstances surrounding this event are extremely tragic, and our thoughts are with the parents. Where recommendations are made in an Ombudsman’s report, we expect NHS Boards to fully implement all necessary steps to ensure that similar circumstances do not recur.”
The spokesperson continued : “The SPSO is an organisation independent of the Scottish Government and as such appoints its own personnel. The circumstances surrounding any appointment of any individual is a matter for the SPSO.”
The parents of baby McKenzie have since received a letter from the Scottish Government replying on behalf of Scottish Health Secretary Nicola Sturgeon. Andrew & Joanne have now been told Ms Sturgeon has agreed to look at the papers relating to the circumstances of baby McKenzie’s death, and how Andrew & Joanne were treated by NHS Forth Valley & the SPSO. Ms Sturgeon also offered her condolences in the letter to Andrew & Joanne over baby McKenzie’s death. The parents of baby McKenzie have also asked for a meeting with Ms Sturgeon over the case.
Clearly, the tragic case of the death of little baby McKenzie Wallace, just five days into her live is yet another clear demonstration of medical negligence in the NHS and the cover ups which kick in to prevent any justice for the bereaved family. The family deserve answers and the life of a child cannot be lost in an SPSO report or a promise of “lessons will be learned” which are, as we are all now sadly too aware, never learned.
The Sunday Mail reports :
Grieving parents say medics missed tragic toddler's heart problem
Mar 25 2012 Exclusive by Russell Findlay
HEARTBROKEN parents yesterday told how they fear a midwife missed their baby daughter’s fatal heart condition because she was in the huff. McKenzie Wallace died just five days after being born because of a heart defect linked to rare genetic disorder Ivemark syndrome.
But mum Joanne Weir, 27, and dad Andrew Wallace, 31, say the condition would have been picked up at a 20-week scan if the midwife had not been annoyed that they asked the sex of their baby. The scan was conducted by a trainee sonographer at Forth Valley Royal Hospital in Larbert and was supervised by an experienced midwife, who did not flag up any problems.
But a senior consultant obstetrician who studied the ultrasound pictures from the Stirlingshire hospital found a heart problem was visible. He also stated that “he would have suggested a repeat scan or asked for a second opinion”. As a result, the midwife who supervised the trainee was ordered to undergo further training. The couple said that a consultant at Yorkhill Hospital, Glasgow, agreed the heart defect – known as right atrial isomerism – should have been spotted.
Joanne, who is due to give birth again in 10 weeks at Edinburgh Royal, said: “It should have been glaringly obvious and was ‘too big to miss’, according to McKenzie’s consultant at Yorkhill.”
Fuel tanker driver Andrew, who lost a brother and an uncle to the genetic condition, said: “A trainee carried out the scan but the supervisor was so busy moaning at us for daring to ask if we were to buy blue or pink that she was obviously distracted.“Apparently it’s all right, though, because she has now been for training – but this should not have happened.
“We had to make the decision not to attempt to treat McKenzie as all options were horrific and had life-extending probabilities of less than a few months. Had we known she had this condition, we may have considered termination early in pregnancy as it was incredibly unfair to put McKenzie through that.”
The couple, from Bo’ness, Stirlingshire, also said that another midwife ignored their concern about McKenzie’s blue appearance when she was born at Stirling Royal Infirmary. During Joanne’s labour, a sewage pipe became blocked below the maternity ward, which caused chaos. Andrew said: “They were distracted. They should have listened to what I was saying about McKenzie turning blue.”
It took 24 hours before they admitted any problem and the baby was immediately sent to the Royal Hospital for Sick Children at Yorkhill. From there, McKenzie was sent to the Rachel House Hospice in Kinross, where she died in her parents’ arms on February 18 last year.
The couple have also criticised a report issued last month by Eileen Masterman, of the Scottish Public Services Ombudsman. She rejected the view of the Forth Valley doctor. Instead, she agreed with an unnamed expert who said there was no need for a second scan due to the limited nature of what could be seen. She said: “The advice indicated that, even if the scan had been done again, it would have been likely the results would have been the same.”
Andrew said: “I have no faith in Masterman. The SPSO have refused to say who the expert is or hand over their report. “McKenzie’s death cannot be for nothing. Some sort of lesson has to be learnt.”
The NHS said: “We carried out an internal review and could find no evidence of errors in the clinical care provided by staff.”
4 comments:
Disgusting.She must be great at getting public bodies off the hook so back to the SPSO to do some more whitewashing for the establishment.
The NHS said: “We carried out an internal review and could find no evidence of errors in the clinical care provided by staff.”
Yet the baby is dead so clearly the NHS is telling a pack of lies backed up by the SPSO..
This must be very hurtful for the family hope they get some justice.
Oh well this is just horrific to put it bluntly and when the subject is the death of a baby then any credibility for those who cover it up is gone.Is she still in this job at the SPSO and how did she get back to it so quickly after the scandal at the SLCC?
Anyone else with a story about this Masterman should be getting it and her in the press immediately god knows what/who else she has been exonerating on the fly
Like the Law Society of Scotland's personal lawyer Elaine Motion, Masterman is a career clean-up operative.....?
Employed as a so-called 'troubleshooter', where they try to save their employer from being sued for £Millions?
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